Contact OutreachAuto
The fastest way to reach us is email. Write to [email protected] and a person from our team answers on business days.
Email support
Please write from the email address you use to sign in to OutreachAuto, so we can find your account without asking for more details.
When we answer
We answer on business days, in the order messages arrive. Questions about access to your account or data deletion go to the front of the line.
What to include in your message
- The email address of your OutreachAuto account and the name of the workspace, if you have more than one
- What you were trying to do and what happened instead
- The sequence, inbox or contact the question is about, if there is one
- A screenshot of any error message you saw
- For billing questions, the plan you are on and the date of the charge
Typical topics we help with
- Account: signing in, sign-in codes, team members, roles and workspaces
- Billing: changing plans, switching between monthly and yearly, invoices and cancelling
- Deliverability: connecting inboxes, warmup, daily limits, SPF, DKIM and DMARC checks
- Data deletion: removing a contact, a list, a workspace or your whole account, and requests from people in your contact list
- Security: reporting a suspected vulnerability, with the subject line "Security"
Answers you may find faster
Many questions are covered on our pages about outbound automation pricing, outbound data security and cold email compliance, and in the outbound automation FAQ.